Maintenance and Engineering
All our new equipment will come with a 1 year parts and labour warranty to ensure peace of mind for you and your staff.
We work with the companies who supply the equipment and we will use their engineers for installation (this is included in the final price), which ensures you will receive professional installation and training on how to use your espresso machine, bean to cup or filter machine during the set up period.
Ensuring your machine is well maintained is very important
We ensure that you hold all the paperwork relevant to the equipment supplied to your business; however we will ensure that your equipment is serviced and maintained to the policy agreed between us.
We use a qualified espresso engineer Dan Heath who is based in Farnborough and we aim to attend all engineering call outs within 48 hours. A vast
majority of issues with espresso and bean to cup equipment can be solved over the phone. Maintenance call outs can be reduced by ensuring day
to day cleaning of the machine is undertaken, dove-tailed in with regular yearly servicing & water filter replacement.
"Maintaining your beverage equipment and replacing your water filter can easily be overlooked. Here at CBS we will notify you when preventitive maintenance is required". - Martyn Herriott, Director